FAQ

If yours is not covered, email us at thenedlon@gmail.com

  • The sooner you reach out to us, the more time we will have to get started on the necessary steps and start our process.

  • Our in-house solicitor sets us apart from other service providers. All of our services are overseen by our in-house lawyer, but especially when it comes to rental agreements. Before signing anything, all agreements are carefully read, and any changes are requested in advance, ensuring that you are completely secure and able to exercise your legal rights in all of our services.

  • We currently operate in The Netherlands (Amsterdam and Rotterdam) and the United Kingdom (London). In which; we have dedicated operations associates and ambassadors ready to guide you through.

  • First step is to fill in the corresponding service form, which are located on the home screen and under each service page. One of our team members will then contact you to further understand your needs and preferences. For our Housing service you can already book an Introduction Session at the end of the service form.

  • It’s never too early! Contact us soonest possible to stay ahead of the hectic housing market.

    If you are a student; we recommend you to contact us at least 3 months in advance for the upcoming academic year, which begins in August-September.

  • Our services include:

    1) Housing

    2) Moving (move in & move out)

    3) Marketplace (buy & sell items)

  • Our forms have been carefully designed to capture as much information as possible in one sitting. Due to the numerous independent elements that will influence the price we will offer you, once we receive the form, we will immediately share it with our Moving team and convey the price to you as soon as possible.

  • Anything relating to moving will be handled by our moving service providers. You don't have to do anything yourself, from assembling to disassembling, boxing to wrapping to packaging. Our team will also bring all of the packaging materials, so you won't have to purchase anything ahead of time. Finally, the staff will transport and place all of your boxes and furnishings on whichever floor you specify.

  • Don't be concerned! Things change. You can reach out to us via phone, which is the quickest method, and our 24-hour client care will make the necessary changes.