Fill out the relevant service form on our website. Once submitted, a member of our team will contact you to guide you through the process and answer any questions you may have.

The earlier you contact us, the better. Starting early gives us more flexibility to guide you through the process.

On average, we recommend allowing up to two months to find a suitable apartment, as timelines depend on your preferences and expectations. However, many of our clients move into their new homes within one month of starting the process with us.

Yes. We guide you through every step of the process remotely, allowing you to secure your home with confidence. We also attend property viewings on your behalf.

No. In addition to properties listed online, we also provide access to off-market rental opportunities that match your preferences.

At the beginning of our process, we provide you with a tailored list of documents based on your profile. Preparing these in advance ensures we can submit your offer quickly when the right apartment becomes available.

Yes, renting as a student is possible. In most cases, you will need to provide your University Enrollment Letter and have a financial guarantor.

For rentals in London, you will also need to provide your UKVI share code and Biometric Residence Permit (BRP). With the Renters Right Act coming into effect as of May 2026, students will need a guarantor with a UK based income or through a Rent Guarantor company.

Our in-house lawyer ensures that everything related to your selected service complies with applicable laws. This includes reviewing rental agreements and advising on any necessary revisions.

The key handover is arranged based on your availability and the agreed start date of your tenancy.

During the handover, the letting agent prepares an inspection (check-in) report, which includes photos and notes documenting the condition of the apartment at the start of the tenancy.

You will typically have 14 days from the tenancy start date (unless stated otherwise in the contract) to review the report and notify the agent of any additional findings.

In Amsterdam and Rotterdam, the maximum deposit is typically two months’ rent, while in London it is five weeks’ rent.

Yes. We connect you with trusted partners who can set up your essential utilities — such as electricity, heating, water, TV, and internet — through a single point of contact, with no service fees.

Yes. We can assist with your move from one home to the next. Our moving services include packing your belongings, furniture disassembly and assembly where needed, and transporting your items from your current home to your new one.

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